Cancelling your group fitness class booking at Bundha Sports Centre is easy and can be done online, in person, or over the phone/email up to 15 minutes before the class begins.
Cancellation Process
Members and causal guests can cancel their bookings through the following methods:
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Client Portal
- Sign in to the Client Portal, click on My Bookings, select Cancel Booking, and follow the prompts.
- For more information, check out the images provided below:
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Over the Phone or Email
- You can also cancel your booking by calling us at (03) 7503 4262 and speaking with a Customer Service Team member.
- If it’s after hours, simply send us an email at info@bundhasportscentre.com.au
Can I Still Cancel a Class Online Within the 15-Minute Window?
Yes, you can still cancel within the 15-minute window, but please note that a $5 late cancellation fee will apply due to the short notice.
Missed Classes and Late Cancellations
- Late Cancellations occur when a class is cancelled within 1 hour or less before the class starts. A $5.00 fee applies.
- Missed Classes occur when a member does not attend a booked class. A $5.00 fee will be charged.
Because of the high demand for our classes, missed classes or late cancellations take away the opportunity for other members to attend. We encourage you to cancel your class booking well in advance to ensure others have the chance to take your spot and to avoid penalty fees.
Extenuating Circumstances
If your missed class or late cancellation is due to extenuating circumstances, please reach out to our Customer Service Team. We are open to discussing the situation, and we may waive the fee based on your circumstances as a gesture of goodwill.
Have Questions or Need Help?
Feel free to reach out to us!
📞 Phone: 03 7503 4262
📧 Email: info@bundhasportscentre.com.au
🌐 Web Form: Submit an Enquiry
111 Queens Parade, Fitzroy North VIC 3068
https://bundhasportscentre.com.au